1. Introduction
Welcome to Beta-Ez LTD. These Terms and Conditions govern your use of our website located at beta-ez.com. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.
2. Definitions
- Beta-Ez LTD: Refers to Beta-Ez LTD, the owner and operator of this website.
- User: Refers to any individual or entity accessing or using the website.
- Services: Refers to all services provided by Beta-Ez LTD, including IT consulting, software development, technical support, and other related services.
3. Use of the Website
- You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the website.
- You must not use our website to transmit or distribute any material that is unlawful, harmful, threatening, defamatory, obscene, or otherwise objectionable.
4. Intellectual Property
- All content on this website, including text, graphics, logos, images, and software, is the property of Beta-Ez LTD or its content suppliers and is protected by international copyright laws.
- You may not reproduce, distribute, modify, or create derivative works from any content on this website without the express written permission of Beta-Ez LTD.
5. Services
- Beta-Ez LTD offers various IT services, including but not limited to IT consulting, software development, and technical support. Detailed descriptions of these services are provided on our website.
- All services are provided subject to the terms and conditions set out in any applicable service agreement or contract.
6. Limitation of Liability
- Beta-Ez LTD will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or our services.
- We do not warrant that our website will be available at all times or that it will be free from errors, viruses, or other harmful components.
- Nothing in these terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation.
7. Consumer Rights
- If you are a consumer, you have certain statutory rights regarding the return of defective goods and claims in respect of losses caused by our negligence or failure to carry out our obligations. These terms and conditions do not affect your statutory rights.
8. Refund Policy
8.1 Digital Products
- Refunds for digital products such as software or downloadable content are generally not provided once the product has been downloaded or accessed. However, if you encounter any issues with the digital product, please contact us at admin@beta-ez.com and we will do our best to resolve the issue.
8.2 Services
- If you are not satisfied with any service provided by Beta-Ez LTD, please contact us within 14 days of the completion of the service. We will review your request and determine if a refund is appropriate based on the circumstances. Refunds will be processed within 60 days of approval.
8.3 Exceptions
- No refunds will be given for services that have been fully performed and delivered with your explicit consent before the end of the 14-day cancellation period.
- Custom software development and other bespoke services are non-refundable once work has commenced, except where required by law.
9. Privacy Policy
- Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices regarding your personal data.
10. Electronic Communications
- By using our website or sending emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on our website.
11. Changes to Terms and Conditions
- Beta-Ez LTD reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this website. Your continued use of the website after any changes constitutes your acceptance of the new Terms and Conditions.
12. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Beta-Ez LTD
21 Ellis Street,
London, SW1X9AL
+44 330 229 5859